Delivery Details

PLEASE NOTE: ORDERS CANNOT BE CHANGED OR AMENDED ONCE PLACED. 

FREE UK DELIVERIES 

We use various couriers to deliver our parcels and items can often arrive separately.  

On dispatch you will receive an email that may contain a tracking number, not all of our items allow us to provide a tracking number but we can trace all orders on our internal system. If your item hasn't arrived within 3 days of a dispatch email please contact us. 

Please note: Our standard delivery window is 2-3 working days, this excludes weekends, bank holidays and does not cover personalised or handmade items.

Unfortunately, for most of our items we do not offer next day delivery, if it is available the cut off window is 12pm and it will allow you to select the option at the checkout. Next day delivery starts from £3.99. 

These items are hand made, please see times for each item for an idea of dispatch 

Cushion (standard shape) - 3 - 4 working days to dispatch 

Cushion ( novelty shaped) - up to 5 working days to dispatch

Throws (both styles) - up to 4 working days to dispatch

Rugs (with or without tassels) - 4 working days to dispatch 

Mugs/plates/clocks - 3 working days to dispatch 

Wall Art - 2 - 3 working days to dispatch 

Sale & Samples - 2 - 3 working days to dispatch (no returns on sale or seconds) 

Kitchen & Bathroom (chopping boards, coasters etc) 2 - 3 working days to dispatch 

Everything else - 2 - 3 working days to dispatch 

Sale & Seconds:  Please note that sale, samples and seconds cannot be returned. 

Deliveries to EU, USA and AUSTRALIA

We can now offer delivery to the above areas, due to the varied amount of shipping options please add your item to cart and our system will calculate the cheapest rate for your area. if you have any issues please contact us. 

Please note: Custom charges may apply and they are payable in all cases by the customer. We will always declare and complete all relevant paperwork but we cannot control customs unfortunately. 

PERSONALISED ITEMS CANNOT BE REFUNDED UNLESS FAULTY - PLEASE DOUBLE CHECK ALL SPELLING OF NAMES