PLEASE NOTE: ORDERS CANNOT BE CHANGED OR AMENDED ONCE PLACED.
FREE UK DELIVERIES
We use various couriers to deliver our parcels and items can often arrive separately.
On dispatch you will receive an email that may contain a tracking number, not all of our items allow us to provide a tracking number but we can trace all orders on our internal system. If your item hasn't arrived within 3 days of a dispatch email please contact us.
Please note: Our standard delivery window is 2-3 working days, this excludes weekends, bank holidays and does not cover personalised or handmade items.
Unfortunately, for most of our items we do not offer next day delivery, if it is available the cut off window is 12pm and it will allow you to select the option at the checkout. Next day delivery starts from £3.99.
These items are hand made, please see times for each item for an idea of dispatch
Cushion (standard shape) - 3 - 4 working days to dispatch
Cushion ( novelty shaped) - up to 5 working days to dispatch
Throws (both styles) - up to 4 working days to dispatch
Rugs (with or without tassels) - 4 working days to dispatch
Mugs/plates/clocks - 3 working days to dispatch
Wall Art - 2 - 3 working days to dispatch
Sale & Samples - 2 - 3 working days to dispatch (no returns on sale or seconds)
Kitchen & Bathroom (chopping boards, coasters etc) 2 - 3 working days to dispatch
Everything else - 2 - 3 working days to dispatch
Sale & Seconds: Please note that sale, samples and seconds cannot be returned.
Deliveries to EU, USA and AUSTRALIA
We can now offer delivery to the above areas, due to the varied amount of shipping options please add your item to cart and our system will calculate the cheapest rate for your area. if you have any issues please contact us.
Please note: Custom charges may apply and they are payable in all cases by the customer. We will always declare and complete all relevant paperwork but we cannot control customs unfortunately.
PERSONALISED ITEMS CANNOT BE REFUNDED UNLESS FAULTY - PLEASE DOUBLE CHECK ALL SPELLING OF NAMES