All of our custom made items including cushions, rugs, and floor furniture are sustainably printed in the UK within 20 minutes of ordering. For this reason there is a very short cancellation window of 5 minutes after ordering. Production usually take 1-4 working days and the items are then sent via tracked delivery to UK addresses being delivered within 1-2 business days after dispatch.
Other items are stocked in the U.K and are shipped with 2 working days of ordering. Most items are sent via a fully trackable method and sent via a 48 hour service. You will receive a tracking confirmation and be contacted by the courier with delivery details.
We are slowly phasing out deliveries from suppliers outside of the country due to Brexit and the impact of COVID19.
For items that we do source we only work with trusted suppliers who will ship your items securely usually within 3 working days.
With this method you also receive a shipping confirmation with tracking information and delivery can take anything from 5 to 14 working days.
We have a very small amount of enquiries from customers so we know it works and feedback is that 90% of items arrive within 7 days.
Delivery times are as follows::
U.K to UK-from 1 to 3 days delivery
Outside UK to UK - from 5-14 days delivery
UK to Europe - 1 week delivery
USA - up to 14 days delivery
Rest of the World - up to 2-3 Weeks delivery.
If you have any questions about delivery times before ordering or after please contact us on firstname.lastname@example.org