Get in touch
We're always happy to help answer any questions you may have!
Please email us at hello@yililo.com or complete the below contact form for help with orders or questions about our prodcts or services.
Our support hours are Monday - Friday between 9am and 4pm.
Please note, we try our best to respond to all inquiries within 48 hours, during sales and Christmas periods this can take a little longer.
We no longer offer a live chat service - all queries must be emailed.
Address:
Yililo, Unit 41328, Courier Point, 13 Freeland Park, Wareham Road; BH15 9EL United Kingdom (No physical store or retail premises)
Please do not send any returns to this address before contacting us.
Enquiries & Press: info@yililo.com
Contact Form
if you can't find the answer to your question on our site please fill in this form.
We aim to reply within 48 hours excluding the weekends.
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